Call Centre Representative

Randstad are currently seeking customer service professionals for multiple full-time positions that we have available with a well known National and vibrant client. These positions are located within the Adelaide CBD, allowing you flexibility to drive or use public transport.

The core of this role is providing an excellent customer service experience for all customer interactions. Tasks may include but are not limited to:

• Being one of the first points of contact for enquiries
• Triage and redirect calls to appropriate queues
• Empathetic and positive attitude
• Ability to deal with sensitive and confidential information
• Administrative duties including filing, scanning
• Managing enquiries from customers (via phone or email, including both inbound and outbound calls)
• Data entry into internal databases and systems

We are looking for individuals who:

• Are passionate about helping people
• Have a strong background in customer service which could be from call centres, retail, reception, admin, hospitality etc
• Have a high level of attention to detail and exceptional time management skills
• Are able to learn and adapt to new systems and processes
• Want to learn and expand their customer service skills and expertise to kickstart a new career or grow their current one!

If this sounds like you, we would love to hear from you! This position is a fantastic opportunity to further your customer service experiance in a corporate setting and join a Nationally recognised company.

Applications:

If you believe that your skillset is suited to the above criteria, please attention your CV in MS Word format to Emily Bridgland (Emily.bridgland@randstad.com.au) and click apply now.

Please note only short listed candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.